Support

Contact CreateResume

CreateResume is operated by Suryadeep Pal. Contact us about institution workspaces or product, account, payment, refund, or privacy questions.

Operator
Suryadeep Pal
Effective date
27 July 2026

01

Institution enquiries

Bringing CreateResume to a university, college, or training program? Contact us to discuss student workspaces, document reviews, talent search, and employer shortlists.

Email [email protected] with your institution name, expected student and staff numbers, and what you would like your team to achieve. We can discuss plans and onboarding requirements for your institution.

02

Support email

Email [email protected]. Use the email address associated with your CreateResume account when your question concerns an account or purchase.

CreateResume provides digital services only and does not list a retail office or walk-in support location.

03

Payment or delivery support

For a payment, refund, or missing digital-delivery issue, include the following:

  • your CreateResume account email;
  • the Razorpay order or payment reference;
  • the purchase date, amount, and currency; and
  • a concise description of the issue.

Never email a complete card number, card security code, banking password, or one-time password. Refund requests are assessed under the Refund & Cancellation Policy.

04

Product and account support

For a product or account issue, describe what you expected, what happened, the page or feature involved, and any error shown. Screenshots can help, but remove confidential details that are not necessary to investigate the issue.

05

Privacy requests

You can use the same support email to request access, correction, deletion, or another privacy right available under applicable law. Clearly label the message “Privacy request.” Reasonable identity verification may be required before account information is disclosed or changed.

Questions

Contact CreateResume

Email [email protected] for questions about this policy or your account.