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Delphine Marchetti

Chief People Officer
Seattle, WA, United States

Professional Summary

Chief People Officer with 20+ years of HR leadership across software, healthcare, logistics, and retail, most recently scaling Cascade Ridge Software from 400 to 3,800 employees across 14 countries. Architect of total rewards, DEI, and HR technology strategies that cut regretted attrition by 38% and lifted engagement to the top decile of Glint benchmarks. Led people integration for 9 acquisitions totaling $1.6B, retaining 94% of critical talent. Trusted advisor to CEOs and boards on workforce planning, executive succession, and culture through hypergrowth and restructuring.

Employment History

Chief People Officer
Cascade Ridge Software · Seattle, WA
Jan, 2019 · Present
Scaled the workforce from 400 to 3,800 employees across 14 countries while holding cost-per-hire 22% below SaaS benchmarks. Redesigned total rewards (equity refresh, pay bands, global benefits), cutting regretted attrition from 14% to 8.7% in two years. Led people integration for 9 acquisitions totaling $1.6B, retaining 94% of identified critical talent through day 365. Deployed Workday HCM, Greenhouse, and Lattice across all entities, automating 70% of HR transactions and saving $2.4M annually. Built DEI strategy that raised women in engineering leadership from 18% to 34% and underrepresented talent in the workforce by 11 points. Partnered with the CEO and board compensation committee on executive succession, naming ready-now successors for 92% of VP+ roles.
VP, People & Culture
Pinecrest Health Systems · Portland, OR
Mar, 2014 · Dec, 2018
Led a 120-person HR function supporting 11,000 clinical and non-clinical employees across 6 hospitals and 40 clinics. Cut RN first-year turnover from 27% to 15% via a residency program, retention bonuses, and flexible scheduling, saving $9M per year. Negotiated 3 collective bargaining agreements covering 4,200 union employees with zero work stoppages. Launched a leadership academy for 650 managers; internal promotion rate into director roles rose from 31% to 58%. Consolidated 4 legacy HRIS and payroll systems into one platform, reducing payroll errors by 83%.
Director, Talent Management
Harborline Logistics · Tacoma, WA
Jun, 2009 · Feb, 2014
Owned talent acquisition, performance management, and L&D for 5,500 employees across 32 distribution centers. Reduced time-to-fill for hourly roles from 34 to 12 days through high-volume hiring hubs and an employee referral program. Introduced a 9-box talent review and succession process covering 400 leaders, filling 75% of open manager roles internally. Built a frontline supervisor certification completed by 900 leads, contributing to a 19% reduction in safety incidents. Implemented engagement surveys and action planning that lifted engagement scores 16 points in three years.
HR Business Partner
Evergreen Retail Group · Bellevue, WA
Jul, 2005 · May, 2009
Advised regional leadership on employee relations, workforce planning, and compensation for 2,100 associates in 48 stores. Resolved 300+ employee relations cases annually with zero adverse agency findings. Designed a store manager bonus plan tied to sales and retention, improving manager tenure by 40%. Led a regional restructuring of 14 stores, redeploying 85% of impacted associates.

Education

MBA, Human Capital & Strategy
University of Washington Foster School of Business · Seattle, WA
Sep, 2007 · Jun, 2009
Evening MBA; Consortium for Advanced Leadership fellow; capstone on workforce analytics.
BA, Psychology
Gonzaga University · Spokane, WA
Sep, 2001 · May, 2005
Minor in Business Administration; cum laude.

Skills

Workforce Planning
Total Rewards Strategy
Workday HCM
Succession Planning
Change Management
Employee Relations
Executive Coaching
People Analytics
M&A Integration
DEI Strategy

Languages

English
Italian

Courses

SHRM Senior Certified Professional (SHRM-SCP)
Society for Human Resource Management
Jan, 2012 · Present
Senior Professional in Human Resources (SPHR)
HR Certification Institute
Jan, 2010 · Present