B2B Inside Sales Representative
North Star SaaS Solutions · Minneapolis, MN
2022 · Present
• Own a $1.2M annual new-business territory across mid-market SaaS accounts; finished at 118% of quota in 2024 and 112% in 2023.
• Generate and convert outbound and inbound demand across 60–90 weekly touches, maintaining 3.5x qualified pipeline coverage and clean Salesforce stages, next steps, and close dates.
• Run discovery and tailored product demos for finance, operations, and revenue leaders; manage $18K–$45K ACV opportunities from first call through proposal and handoff.
• Book 24–30 qualified demos per month, improve speed-to-lead through disciplined routing, and partner with marketing and solutions engineering on win plans.
• Forecast weekly with 95%+ accuracy using MEDDIC/BANT signals, objection handling, mutual action plans, and rigorous pipeline hygiene.
Sales Development Representative
Twin Cities Business Systems · Minneapolis–Saint Paul, MN
2020 · 2022
• Booked 18–25 qualified meetings per month for account executives by combining targeted cold calling, personalized email sequences, and fast inbound response.
• Qualified 300+ monthly leads against ICP, budget, authority, need, and timeline criteria; improved accepted-meeting rate by 22% through sharper discovery questions.
• Built and maintained prospect lists and activity workflows in HubSpot, consistently completing 70+ quality touches per day across technology and professional-services accounts.
• Partnered with AEs on account research, call prep, objection handling, and clean handoffs; surfaced buying signals and kept next steps current.
Sales Associate
University of Minnesota Bookstore · Minneapolis, MN
2018 · 2020
• Advised students, faculty, and visitors on textbooks, technology, and campus merchandise while delivering friendly, consultative service during high-volume semesters.
• Processed 80+ transactions per shift with accurate cash handling, replenishment, cycle counts, and visual merchandising across a 20,000-square-foot retail floor.
• Trained four new associates on POS procedures, product lookup, customer recovery, and loss-prevention standards; recognized twice for service excellence.
• Built early sales fundamentals through needs-based recommendations, cross-selling, and clear communication with diverse customers.