Chief Operating Officer
Harborline Consumer Goods · Boston, MA
2022 · Present
• Own $180M P&L across brand, procurement, manufacturing, fulfillment, and customer operations; improved operating margin 6.2 points in 24 months.
• Led 420-person operating model redesign across three sites, raising on-time-in-full delivery from 88% to 97% and reducing order-cycle time 31%.
• Rebuilt S&OP and supplier governance with Finance and Merchandising, releasing $8.4M in working capital while sustaining 96% in-stock performance.
• Sponsored ERP/WMS modernization and weekly KPI cadence, turning data into accountable decisions across 12 cross-functional workstreams.
VP of Operations
Northbridge Retail Group · Boston, MA
2018 · 2022
• Directed store operations, distribution, customer care, and labor planning for a 68-location specialty retail network generating $125M annual revenue.
• Reduced controllable operating expense 14% through labor-model redesign and regional productivity dashboards, protecting service levels during peak seasons.
• Opened 11 stores on schedule and 9% under plan by standardizing launch playbooks, vendor SLAs, and cross-functional readiness reviews.
• Increased inventory accuracy from 91% to 98% and cut aged stock 27% through cycle-count discipline and replenishment policy redesign.
Director of Supply Chain
Atlantic Fresh Foods · Providence, RI
2014 · 2018
• Managed end-to-end planning, purchasing, and distribution for a $70M refrigerated foods portfolio serving 400+ grocery customers across New England.
• Cut supplier lead-time variance 22% and waste 18% by introducing vendor scorecards, demand segmentation, and weekly exception reviews.
• Consolidated freight lanes and redesigned cross-dock schedules, saving $1.6M annually while improving case-fill rate to 95%.
• Developed 35 planners, buyers, and warehouse leaders through standard work, root-cause problem solving, and succession planning.