Warehouse Operations Supervisor
North Texas Distribution Hub · Dallas, TX
2021 · Present
• Led 35 associates across receiving, picking, packing, shipping, and cycle counting for a 250,000-square-foot distribution operation.
• Increased outbound throughput 18% by balancing labor to hourly volume, tightening wave planning, and standardizing dock handoffs.
• Reduced inventory variance 27% through weekly cycle-count routines, root-cause reviews, and WMS location discipline.
• Maintained 0 lost-time incidents for 24 months by enforcing OSHA procedures, daily huddles, and forklift safety audits.
• Built KPI dashboards for on-time shipment, pick accuracy, labor utilization, and damage rate; coached leads against weekly targets.
Lead Warehouse Associate
Lone Star Fulfillment · Dallas, TX
2017 · 2021
• Directed daily work assignments for a 15-person shift handling 40,000+ weekly orders with 99.3% scan accuracy.
• Trained new associates on RF scanners, WMS workflows, pallet building, and safe material handling.
• Improved pick-path efficiency 14% by reorganizing fast-moving SKUs and applying 5S standards.
• Partnered with inventory control to resolve shortages, damages, and cycle-count discrepancies before shipment.
Warehouse Associate
Metro Parcel Logistics · Dallas, TX
2014 · 2017
• Processed inbound cartons, put-away, replenishment, and outbound parcel sortation in a fast-paced regional hub.
• Consistently exceeded 110% of hourly productivity goals while maintaining safe lifting and scanning practices.
• Completed daily dock and staging checks that lowered mis-sorts 16% over one year.
• Earned forklift certification and became a peer trainer for new-hire onboarding.