Lead Pharmacy Technician
Lakeshore Regional Medical Center — Inpatient Pharmacy · Milwaukee, WI
Mar, 2022 · Present
Compound IV admixtures, syringes, and TPN components in ISO Class 5 laminar-flow and BSC hoods under USP 797/800, averaging 120+ sterile preparations per shift with zero sterility failures on media-fill testing.
Restock and reconcile Pyxis automated dispensing cabinets across 14 inpatient units, resolving overrides and discrepancies within 2 hours of report.
Cut unit stockouts 32% by redesigning par levels with 90-day utilization data from Epic Willow and coordinating daily wholesaler orders.
Trained and signed off 9 new pharmacy technicians on aseptic technique, hazardous-drug handling, and cabinet workflows using a structured 6-week competency checklist.
Led monthly controlled-substance (CII–CV) audits and vault counts with zero discrepancies over 18 consecutive months.
Supported 340B inventory reconciliation and split-billing accumulator reviews, flagging $48K in mis-categorized purchases for correction.
Pharmacy Technician
Brightwell Pharmacy · Wauwatosa, WI
Jun, 2019 · Feb, 2022
Processed and filled 450–550 prescriptions per day in PioneerRx at a high-volume retail location, maintaining 99.7% accuracy on pharmacist final verification.
Resolved third-party claim rejections and submitted prior authorizations via CoverMyMeds, reducing unresolved rejects 25% and shortening patient wait times.
Scheduled and staffed vaccine clinics that delivered 3,000+ flu and COVID-19 immunizations, managing consent forms, VIS documentation, and state registry entry.
Triaged drive-thru and counter traffic, routing counseling requests to pharmacists and handling bilingual (English/Spanish) patient questions.
Ran weekly cycle counts, outdated-drug pulls, and returns-to-wholesaler, recovering roughly $6K per quarter in credits.
Pharmacy Technician Trainee / Cashier
Corner Care Drug · Milwaukee, WI
Aug, 2017 · May, 2019
Entered new prescriptions and refill requests, verifying patient profiles, allergies, and insurance details for 150+ scripts per day.
Counted, poured, and labeled medications under pharmacist supervision, following DEA and Wisconsin board requirements for controlled substances.
Referred OTC product questions to the pharmacist and recommended front-store alternatives, supporting 20% growth in OTC basket size.
Managed front-store inventory, receiving, and planogram resets for 1,200+ SKUs, and handled register reconciliation with zero cash variances.