Noah Kim

• Fill and process 180+ prescriptions per shift with 99.8% label accuracy while following pharmacist verification and safety procedures. • Resolve insurance rejects, prior-authorization requests, and refill questions; escalate clinical concerns promptly to pharmacists. • Support patient counseling workflow, vaccination check-in, and HIPAA-compliant communication for a diverse community clientele. • Cycle-count controlled inventory, receive wholesaler orders, and reduce stockouts 22% through par-level and expiration-date controls.

• Prepared and triaged 140+ inpatient and outpatient medication orders daily using barcode verification and automated dispensing workflows. • Coordinated medication histories, refill transfers, and discharge prescriptions with nurses, providers, and retail pharmacies. • Trained 5 technicians on HIPAA, sterile-compounding support protocols, controlled-substance documentation, and error-prevention checks. • Audited cycle counts and recalls across 2 medication storage areas, improving discrepancy resolution time by 30%.

• Entered patient profiles, processed e-prescriptions, and prepared 90+ daily fills under pharmacist supervision with careful NDC and dosage-form checks. • Provided friendly pickup service, supported medication synchronization enrollment, and routed counseling questions to the pharmacist. • Maintained will-call bins, returns-to-stock, and refrigerated storage logs to keep fulfillment organized and audit-ready. • Earned PTCB certification while completing structured training in point-of-sale, inventory receiving, and HIPAA privacy practices.

Completed coursework in pharmacology, pharmacy law, dosage calculations, compounding fundamentals, medication safety, and pharmacy operations. Graduated with honors; completed 180-hour supervised practicum.

Earned Certified Pharmacy Technician (CPhT) credential in 2018 after passing the PTCE; training covered medication safety, federal pharmacy law, calculations, pharmacology, and quality assurance.