Amari Vance

Diagnose, repair, install, and commission residential and light-commercial split systems, package units, heat pumps, VRF, and mini-splits across a 30-mile service territory. Complete 8–12 service calls daily with a 92% first-time-fix rate; document readings, parts, photos, and recommendations in ServiceTitan. Perform refrigerant recovery, evacuation, charging, leak detection, airflow balancing, compressor and control-board replacement, and startup testing. Maintain 180+ preventive-maintenance agreements, improving renewal conversations through transparent options and same-visit safety checks. Coach two apprentices on lockout/tagout, EPA compliance, electrical diagnostics, and professional customer communication.

Supported senior technicians on residential change-outs, seasonal tune-ups, emergency repairs, and new construction start-ups for 14–18 homes weekly. Measured voltage, amperage, static pressure, superheat, and subcooling; isolated failed capacitors, contactors, motors, thermostats, and low-voltage faults. Installed line sets, condensate drains, duct transitions, dampers, thermostats, and sheet-metal fittings while maintaining clean, code-compliant work sites. Built repeat-customer trust by explaining maintenance findings and completing digital checklists, inventory requests, and closeout notes.

Prepared tools, materials, brazing supplies, filters, and replacement parts for field crews serving residential and small-business customers. Assisted with condenser and air-handler change-outs, attic duct repairs, coil cleaning, drain-line clearing, and startup checklists. Organized a 600-SKU parts cage and coordinated same-day vendor pickups, reducing technician wait time and improving truck-stock accuracy. Maintained safe work areas, lifted and staged equipment, and learned HVAC electrical and refrigeration fundamentals under licensed technicians.

Completed hands-on coursework in refrigeration cycles, electrical controls, brazing, duct design, load calculations, EPA compliance, and HVAC safety. Earned EPA Section 608 Universal certification and completed OSHA 10-Hour Construction Safety training.