Diego Morales

• Increased dock throughput 28% by redesigning wave plans and standardizing dock-to-stock handoffs. • Raised on-time delivery from 91% to 97% through carrier scorecards, weekly business reviews, and corrective action plans. • Led Manhattan/NetSuite WMS rollout across 2 sites, training 85 users and reducing pick exceptions 22%. • Reduced cost per shipment 14% through lane consolidation, carrier negotiations, and cross-docking redesign. • Built daily safety huddles and near-miss reviews that cut recordable incidents 35% year over year.

• Led a 42-person receiving, picking, and shipping team across two shifts while maintaining 98% labor-plan attainment. • Improved cycle-count completion to 100% weekly and inventory accuracy to 99.4% through root-cause audits. • Increased OTIF performance from 93% to 97% by tightening cut-off controls and coordinating daily with sales and transportation. • Facilitated Kaizen events and 5S improvements that reduced travel time 18% and shortened order cycle time 12%.

• Maintained 99.2% SKU accuracy across 18,000 active items by reconciling perpetual inventory and exception queues. • Designed a risk-based cycle-count program that improved count completion 40% and reduced adjustments 26%. • Investigated receiving discrepancies with vendors and buyers, recovering $180K in annual inventory value. • Standardized inbound variance reporting and trained 12 associates on barcode scanning and location controls.