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Ivy Chen

Junior UX Designer
Seattle, WA, United States

Professional Summary

Junior UX designer with 2+ years shipping usable product flows for B2B SaaS and consumer apps. Strong in user research, wireframing, Figma prototyping, and partnering with engineers on accessible UI. Portfolio-minded, metrics-aware, and calm under feedback loops.

Employment History

Junior UX Designer
Cascade Analytics · Seattle, WA
Jun, 2024 · Present
Redesigned onboarding for a data dashboard used by 4,200+ weekly active users; cut time-to-first-insight by 28% in A/B tests. Ran 18 moderated usability sessions and synthesized findings into a prioritized backlog with product and engineering. Built a Figma component library with 120+ components aligned to WCAG 2.2 AA, reducing design-to-dev handoff rework. Partnered with PMs on pricing-page research; improved trial-to-paid conversion by 11% over one quarter.
UX Design Intern → Junior Designer
Northwind Labs (contract / agency support) · Remote
Jan, 2023 · May, 2024
Produced wireframes and hi-fi prototypes for 6 client mobile and web projects in healthcare and fintech. Conducted competitor audits and journey maps that shaped MVP scopes for two Series A startups. Collaborated in weekly design critiques and documented decisions in Notion for async stakeholder review.
Student UX Research Assistant
University of Washington · Seattle, WA
Sep, 2021 · Dec, 2022
Supported faculty HCI lab studies across 3 campus research projects, including recruiting, consent, and note-taking. Created survey instruments in Qualtrics and visualized results for lab presentations. Maintained organized research notes and helped prepare participant-ready study materials.

Education

B.A. Interaction Design
University of Washington · Seattle, WA
Sep, 2019 · Jun, 2023
Relevant coursework: Human-Computer Interaction, Visual Communication, and Prototyping Studio. Google UX Design Certificate; volunteer mentor for UW Design Club portfolio nights.

Skills

Figma
User research
Wireframing