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Avery Chen

Junior Product Manager
Seattle, WA, United States

Professional Summary

Junior product manager with hands-on experience in user research, roadmap support, and cross-functional delivery for SaaS and consumer technology products. Comfortable owning a mobile onboarding backlog, writing PRDs with clear success metrics, and partnering with design and engineering to ship incremental feature bets. Known for turning customer interviews and A/B test results into prioritized work that improves activation and reduces support load.

Employment History

Junior Product Manager
Cascade Peak Apps · Seattle, WA
Jan, 2024 · Present
Owned the backlog for the mobile onboarding flow, sequencing experiments and bug fixes with design and engineering. Shipped A/B tests that lifted new-user activation by about 12% over two quarters. Partnered with design and engineering on the quarterly roadmap, keeping scope, dependencies, and launch dates visible to stakeholders. Wrote PRDs and success metrics for four feature bets spanning onboarding, notifications, and first-week retention.
Associate Product Manager
Soundline Analytics · Bellevue, WA
Jun, 2022 · Dec, 2023
Supported the B2B analytics dashboard roadmap, translating sales and customer-success input into a sequenced backlog. Ran 30 or more customer interviews each quarter and synthesized themes for the product trio. Prioritized bugs versus features with the engineering lead so release capacity stayed predictable. Launched a self-serve data export that cut related support tickets by about 18%.
Product Operations Intern
Rainier Digital Lab · Seattle, WA
Jun, 2021 · May, 2022
Maintained the feature-request tracker and grouped incoming requests by theme, customer segment, and effort. Drafted release notes for weekly product updates so customer success and support could brief accounts on time. Assisted usability tests with 15 participants and logged findings for the product team’s next discovery cycle.

Education

B.S. Information Systems
University of Washington · Seattle, WA
Sep, 2017 · Jun, 2021
Coursework in systems analysis, databases, and human-computer interaction. Active in the undergraduate product club, where members practiced discovery interviews and roadmap critiques.

Skills

Product discovery
User interviews
A/B testing
Jira
Figma
SQL (basic)
Amplitude
Roadmap planning
Stakeholder communication

Courses

Pragmatic Institute Foundations
Pragmatic Institute · Online
Mar, 2023 · Mar, 2023