Ethan Vargas

HVAC Service Technician

Phoenix, AZ, United States

Professional Summary

HVAC Service Technician with 6+ years of residential and light commercial installation, maintenance, and repair experience across the Phoenix metro area. EPA Section 608 Universal certified with strong diagnostic skills across split systems, heat pumps, rooftop units, electrical controls, and refrigerant circuits. Known for first-visit fixes, safe and organized work, and clear customer communication that builds trust. Experienced in managing high-volume service routes, digital work orders, van inventory, and apprentice development.

Employment History

HVAC Service Technician

Desert Peak Heating & Cooling · Phoenix, AZ

Jan, 2022 · Present

• Diagnose and repair residential split systems and heat pumps, restoring safe and reliable operation. • Average 8–10 service calls per day while prioritizing urgent comfort and safety issues. • Cut callback rate approximately 18% through thorough diagnostics and first-visit fixes. • Mentor 2 apprentices on troubleshooting, customer service, and safe work practices. • Maintain van stock and complete accurate digital work orders in ServiceTitan.

HVAC Installer / Service Tech

Valley Comfort Mechanical · Tempe, AZ

Mar, 2019 · Dec, 2021

• Installed 80+ residential HVAC systems per year, following manufacturer specifications and local code requirements. • Brazed copper connections and charged systems to manufacturer specifications for reliable performance. • Pulled permits, coordinated inspections, and maintained clear project documentation from install through startup. • Earned 4.9/5 customer satisfaction on post-job surveys through clean work and responsive communication.

Apprentice HVAC Technician

Sunbelt Facilities Services · Mesa, AZ

Jun, 2017 · Feb, 2019

• Assisted senior technicians on rooftop units and package systems across commercial facilities. • Learned EPA recovery and recycling procedures and followed safe refrigerant-handling practices. • Documented parts usage, maintenance findings, and job notes accurately in FieldPulse.

Education

AAS, HVAC Technology

GateWay Community College · Phoenix, AZ

2015 · 2017

Coursework included residential and commercial HVAC systems, electrical troubleshooting, refrigeration fundamentals, brazing, load calculation awareness, and safe refrigerant handling.

Skills

Residential & light commercial HVAC

Heat pumps

Electrical troubleshooting

Refrigerant handling

VRF basics

Sheet metal basics

Customer communication

EPA Section 608 Universal

NATE Ready-to-Work

OSHA 10

Arizona C-39 (pursuing)

Load calculation awareness

ServiceTitan / FieldPulse