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Keisha Morrow

Community Health Nurse
Baltimore, United States

Professional Summary

Compassionate Community Health Nurse (BSN, RN) with 8+ years delivering neighborhood-based care across Baltimore City clinics, home visits, and hospital outreach. Skilled at chronic-disease coaching, maternal–child case management, vaccine and screening events, and connecting families to housing, food, and behavioral-health resources. Trusted by clinic leads for accurate EHR documentation, culturally responsive teaching, and partnerships that raise show rates and close care gaps without losing the human touch.

Employment History

Community Health Nurse
Baltimore City Health Department / Neighborhood Wellness Clinics · Baltimore, MD
Apr, 2021 · Present
• Manage a panel of 180–220 adults and families across East and West Baltimore wellness clinics; prioritize hypertension, diabetes, asthma, and maternal–child follow-up with standing orders and RN protocols. • Lead weekly home visits and telehealth check-ins for high-risk patients; cut 30-day clinic no-show rates by double digits through reminder scripts, transportation referrals, and evening clinic slots. • Coordinate vaccine, BP, and A1C screening pop-ups with community partners; regularly exceed monthly immunization and screening targets for assigned ZIP codes. • Document in Epic/eClinicalWorks with SBAR handoffs to primary care and specialty; flag social determinants (food, housing, utilities) and open closed-loop referrals within 48 hours. • Mentor two new graduate RNs on community protocols, motivational interviewing, and safety for field visits; maintain BLS/ACLS readiness for clinic emergencies.
Community Outreach Nurse
Mercy Medical Center Community Outreach · Baltimore, MD
Jul, 2017 · Mar, 2021
• Delivered hospital-to-home transition visits for medicine and obstetrics discharges in underserved neighborhoods; reconciled meds, taught red-flag symptoms, and booked primary-care follow-up within 7 days. • Ran chronic-disease education groups (diabetes, CHF, prenatal) in church basements and senior centers; improved self-monitoring and medication adherence scores on pre/post surveys. • Partnered with care managers and social work on complex cases involving homelessness, substance use, and intimate-partner safety; documented safety plans and warm handoffs. • Supported mobile mammography and colorectal screening events; tracked abnormal results to completion with patient navigation calls. • Maintained accurate outreach logs and quality metrics for grant reporting; contributed to Joint Commission community-benefit narratives.
Student Nurse / Community Nursing Practicum
Johns Hopkins Bayview Medical Center (Community Nursing Practicum) · Baltimore, MD
Jan, 2016 · May, 2017
• Completed senior BSN community clinicals across Bayview ambulatory and neighborhood sites; practiced home assessment, vaccine administration, and family teaching under RN preceptors. • Supported TB and STI clinic flow: vitals, education, specimen labeling, and EHR charting with attention to privacy and trauma-informed care. • Co-led school-based health education sessions on nutrition, asthma triggers, and mental-health resources for middle-school students. • Observed interdisciplinary rounds linking inpatient teams to community nursing for high-utilizer patients; drafted care-continuity notes used in handoff packets. • Earned strong practicum evaluations for reliability, cultural humility, and clear patient communication in East Baltimore communities.

Education

BSN
University of Maryland School of Nursing · Baltimore, MD
2017
RN (MD)
Maryland Board of Nursing (active) · Maryland
High School
Baltimore City College High School · Baltimore, MD
2013

Skills

Interpersonal Communication Skills
Analytical Thinking Skills
Ability to Multitask
Excellent Customer Service Skills
Customer Relations

Courses

Certifications & Clinical Training
Maryland Board of Nursing / American Heart Association · Baltimore, MD
RN (MD); BLS; ACLS; Community Health CE; Motivational Interviewing; Trauma-Informed Care; Epic & eClinicalWorks. Skills: community/public health nursing, chronic disease coaching, home visiting, vaccine/screening events, care transitions, SDOH referrals, panel management, mentoring new grads.