Lead Pharmacy Technician
Heartland Care Pharmacy · Columbus, OH
Mar, 2023 · Present
Process 180+ prescriptions per shift with near-zero refill errors; support two pharmacists during peak hours
Manage controlled-substance perpetual inventory and weekly DEA-compliant cycle counts
Resolve insurance rejections (prior auth, DAW, plan exclusions) cutting average wait time by ~12 minutes
Train 3 new technicians on POS workflow, HIPAA handling, and vaccine scheduling
Pharmacy Technician
OhioHealth Riverside Outpatient Pharmacy · Columbus, OH
Jun, 2021 · Feb, 2023
Compounded unit-dose and oral suspensions under pharmacist supervision for discharge patients
Coordinated specialty med deliveries and patient pickup reminders; improved pickup compliance
Maintained clean room logs and temperature monitoring documentation for accreditation audits
Pharmacy Technician Intern
CVS Pharmacy · Grove City, OH
Jan, 2020 · May, 2021
Filled and labeled retail prescriptions; stocked OTC and front-store pharmacy aisle
Assisted with immunization clinics (COVID/flu) registration and post-shot observation
Learned QS/1 and pharmacy POS; earned PTCB certification while working part-time