Sloane Mercer

Chief Product Officer

Boston, MA, United States

Professional Summary

Product executive with 14+ years leading multi-product portfolios from 0→1 through scale. Known for aligning engineering, design, and GTM around clear outcome metrics, shipping roadmap bets that grew ARR, and building product orgs that hire well and ship reliably. Comfortable owning P&L-adjacent decisions, board-level narrative, and customer discovery at enterprise and mid-market.

Employment History

Chief Product Officer

Apex Cloud Platforms · Boston, MA

Jan, 2021 · Present

Own product strategy for a $90M ARR B2B SaaS suite (platform + 3 SKUs); grew ARR 2.1× over 3 years. Rebuilt product org from 18 to 52 (PMs, designers, researchers); cut cycle time from idea→GA by 35%. Launched enterprise admin & SSO suite that landed 40+ Fortune 1000 accounts and lifted NRR to 118%. Partnered with Sales/CS on packaging; raised average contract value 28% without harming win rate. Presented quarterly product narrative to board; drove prioritization framework adopted company-wide.

VP of Product

Northbridge Analytics · Cambridge, MA

Mar, 2017 · Dec, 2020

Led product for analytics workspace used by 8,000+ weekly active users; NPS +22 during tenure. Shipped self-serve onboarding that cut time-to-value from 21 days to 6 days. Built discovery practice (weekly customer interviews + win/loss); killed 3 low-ROI bets, doubled roadmap hit rate. Managed $4.2M product budget and cross-functional squads across eng, design, data science.

Senior Product Manager → Director of Product

Harborline Software · Boston, MA

Jun, 2013 · Feb, 2017

Owned core workflow product from beta through $12M ARR milestone. Introduced OKR-based roadmap; improved on-time release rate from 61% to 89%. Led redesign of permissions model reducing support tickets related to access by 40%.

Education

MBA, MIT Sloan School of Management

MIT Sloan School of Management · Cambridge, MA

2011 · 2013

BS, Computer Science

Northeastern University · Boston, MA

2005 · 2009

Skills

Product strategy

Roadmapping

OKRs

Enterprise SaaS

Product-led growth

User research

Pricing & packaging