Chief Human Resources Officer
Plainsview Mutual Insurance · Omaha, NE
Mar, 2020 · Present
Lead a 92-person HR, talent, total rewards, and people analytics organization supporting 6,400 employees in 14 states; HR budget $38M.
Redesigned the talent model around 140 defined skills and internal mobility; internal fill rate for open roles rose from 22% to 47% in 3 years.
Cut regretted turnover from 14.1% to 9.3% through manager training, pay equity fixes, and stay interviews, saving an estimated $11M a year in rehiring costs.
Led people integration for 2 acquisitions (1,100 employees), harmonizing benefits, titles, and HRIS in 9 months with 96% retention of key talent.
Partner with the board compensation committee on executive pay, CEO succession, and a new long-term incentive plan approved by shareholders in 2023.
Replaced 3 legacy systems with Workday HCM, Recruiting, and Learning; cut time-to-hire from 52 to 31 days and HR service tickets by 40%.
Launched a hybrid work policy and leadership program for 480 people managers; engagement rose from 68% to 81% favorable (Glint).
Vice President, Human Resources
Heartland Freight Systems · Kansas City, MO
Jun, 2014 · Feb, 2020
Ran HR for a 4,200-person trucking and warehousing company with 38% annual driver turnover; brought it down to 24% with a new pay ladder and driver mentoring program.
Negotiated 3 Teamsters contracts with no work stoppages and reduced grievances by 29%.
Built the company's first people analytics function and monthly workforce dashboard used by the executive team.
Rolled out a self-funded health plan that held benefit cost growth to 2.8% a year against a 6% industry trend.
Director, HR Business Partners
Midlands Health Network · Lincoln, NE
Aug, 2009 · May, 2014
Led 11 HR business partners supporting 5 hospitals and 3,000 clinical and support staff.
Designed a nurse residency and retention program that cut first-year RN turnover from 27% to 15%.
Managed workforce planning and labor relations during a 2-hospital consolidation with no layoffs of bedside staff.