Chief Operating Officer
Front Range Fresh Markets · Denver, CO
Mar, 2019 · Present
Lead store operations, supply chain, fresh, real estate and loss prevention for 142 stores, 3 DCs and 11,800 associates ($3.9B revenue).
Cut total shrink from 3.6% to 2.5% of sales via computer-assisted ordering, markdown optimization and fresh production planning, saving $41M a year.
Delivered a $210M DC modernization (automated case-pick, cold-chain WMS), raising fill rate from 94.1% to 98.6% and cutting cost per case 18%.
Rebuilt labor scheduling around demand forecasting, lowering labor as a % of sales by 1.1 points while improving associate retention 14%.
Opened 23 stores and remodeled 38 on time and 6% under capital budget.
Chair the executive safety council; reduced OSHA recordable rate 37% in three years.
SVP, Store Operations
Harvest Lane Grocers · Kansas City, MO
Jun, 2014 · Feb, 2019
Ran 96 stores across four states with 8 regional directors and $2.1B in sales.
Launched a fresh-first operating model that grew perishables comp sales 7.8% over two years.
Standardized a store P&L dashboard adopted by 600+ managers, improving four-wall contribution 1.6 points.
Led integration of 17 acquired stores, converting systems and planograms in 90 days.