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Leila Hartmann

Chief Operating Officer
Denver, United States

Professional Summary

Results-driven Chief Operating Officer with 15+ years scaling multi-site operations across logistics, SaaS, and consumer goods. Known for tightening P&L discipline, building cross-functional operating rhythms, and leading 400+ person orgs through growth and turnaround. Combines data-led decision making with hands-on culture building.

Employment History

Chief Operating Officer
Peakline Commerce · Denver, CO
2021 · Present
Own company-wide ops for a $180M DTC + wholesale brand; cut order-to-ship cycle time 28% while growing SKU count 40%. Built weekly ops review and OKR system across supply chain, CX, and warehouse; lifted on-time delivery from 91% to 98.4%. Led ERP + WMS migration for 3 DCs; reduced inventory write-offs $2.1M in first year. Partnered with CFO to redesign labor model; improved contribution margin 310 bps.
VP of Operations
FrontRange Software · Boulder, CO
2016 · 2021
Scaled customer success and implementation ops from 45 to 160 people supporting 1,200+ B2B accounts. Cut average implementation time from 96 to 54 days; improved NRR from 102% to 118%. Stood up vendor management and SOC2-ready process controls ahead of Series C.
Director of Operations
Alpine Fresh Foods · Aurora, CO
2011 · 2016
Ran production planning and distribution for regional CPG brand across 5 plants. Reduced spoilage 19% via demand forecasting and cold-chain SOP redesign. Mentored plant supervisors; built promotion path that cut supervisor turnover in half.

Education

MBA
University of Colorado Boulder — Leeds School of Business · Boulder, CO
2009 · 2011
Leeds School of Business
B.S. Industrial Engineering
Colorado State University · Fort Collins, CO
2002 · 2006

Skills

P&L ownership
Supply chain
OKRs
ERP/WMS
Change management
Cross-functional leadership
Vendor negotiation
Process design
SOC2 readiness
People leadership