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Camila Ruiz

HVAC Service Technician
Phoenix, United States

Professional Summary

Licensed HVAC Service Technician with 6+ years installing, diagnosing, and repairing residential and light-commercial heating and cooling systems across the Phoenix metro. Strong on EPA 608 compliance, load calculations, and clear customer communication. Known for first-visit fix rates and tidy job-site habits.

Employment History

HVAC Service Technician
Desert Air Comfort Solutions · Phoenix, AZ
Mar, 2022 · Present
Diagnose and repair 12–18 residential/light-commercial HVAC calls per week (split systems, package units, heat pumps). Cut callback rate ~22% YoY by documenting root cause and parts used in each ticket. Mentor 2 apprentices on safe refrigerant recovery, electrical troubleshooting, and customer walkthroughs. Maintain EPA 608 Type II compliance and company van inventory accuracy above 98%.
Apprentice / Junior HVAC Technician
Sonoran Climate Pros · Tempe, AZ
Jun, 2019 · Feb, 2022
Assisted lead techs on 400+ installs and changeouts; learned brazing, vacuum pull-downs, and charge verification. Ran preventive maintenance routes for 60+ HOA and small-business accounts. Improved first-time diagnostic accuracy after completing manufacturer heat-pump and inverter training.
Helper
Valley Mechanical Supply (part-time warehouse + ride-along) · Mesa, AZ
Jan, 2018 · May, 2019
Pulled parts, staged trucks, and shadowed field techs on after-hours emergency calls. Learned equipment SKUs, warranty paperwork, and job-site safety basics.

Education

Certificate, HVAC/R Technology
Gateway Community College · Phoenix, AZ
2018 · 2019

Skills

EPA 608 Type II
split-system diagnostics
heat pumps
package units
brazing

Courses

HVAC Compliance & Safety Certifications
EPA / OSHA / NATE
2019 · Present
EPA Section 608 Type II; OSHA 10 Construction; NATE Core (in progress). Ongoing manufacturer heat-pump and inverter training with emphasis on safe refrigerant recovery, electrical troubleshooting, charge verification, and job-site compliance.

Languages

English · native
Spanish · fluent