HVAC Service Technician
Desert Air Comfort Solutions · Phoenix, AZ
Mar, 2022 · Present
Diagnose and repair 12–18 residential/light-commercial HVAC calls per week (split systems, package units, heat pumps).
Cut callback rate ~22% YoY by documenting root cause and parts used in each ticket.
Mentor 2 apprentices on safe refrigerant recovery, electrical troubleshooting, and customer walkthroughs.
Maintain EPA 608 Type II compliance and company van inventory accuracy above 98%.
Apprentice / Junior HVAC Technician
Sonoran Climate Pros · Tempe, AZ
Jun, 2019 · Feb, 2022
Assisted lead techs on 400+ installs and changeouts; learned brazing, vacuum pull-downs, and charge verification.
Ran preventive maintenance routes for 60+ HOA and small-business accounts.
Improved first-time diagnostic accuracy after completing manufacturer heat-pump and inverter training.
Helper
Valley Mechanical Supply (part-time warehouse + ride-along) · Mesa, AZ
Jan, 2018 · May, 2019
Pulled parts, staged trucks, and shadowed field techs on after-hours emergency calls.
Learned equipment SKUs, warranty paperwork, and job-site safety basics.