Lead Certified Ophthalmic Technician
Sandia Eye Associates · Albuquerque, NM
Mar, 2020 · Present
Lead a team of 6 technicians supporting 4 ophthalmologists across 85–95 patient visits per day, cutting average work-up time from 18 to 12 minutes.
Perform 40+ OCT/OCT-A scans daily on Zeiss Cirrus and Heidelberg Spectralis, maintaining a 98% first-pass image quality rate for retina and glaucoma follow-ups.
Prepare 30+ intravitreal injection patients per clinic day using sterile technique, contributing to zero endophthalmitis cases across 7,200+ injections since 2020.
Scribe for 2 cataract/glaucoma surgeons in Epic, closing 100% of charts same day and raising coding accuracy audit scores from 88% to 97%.
Built a Spanish/English patient-education packet on drops and post-op care that reduced post-op phone calls by 22%.
Trained and checked off 11 new hires on Humphrey fields, A-scan biometry, and IOLMaster, with 9 later passing COA/COT exams.
Ophthalmic Technician
Rio Grande Retina Center · Albuquerque, NM
Jun, 2017 · Feb, 2020
Completed full retina work-ups for 50–60 patients per day, including history, visual acuity, IOP, dilation, and OCT imaging.
Captured 25+ fundus photographs and fluorescein angiography series weekly, supporting AMD, diabetic retinopathy, and RVO treatment planning.
Measured IOP with Goldmann and iCare tonometry, escalating 100% of steroid-response pressure spikes to physicians the same visit.
Reduced patient wait time by 15 minutes by redesigning the pre-injection dilation and consent workflow in NextGen.
Maintained imaging equipment logs and daily calibration, keeping OCT downtime under 1% across 3 years.
Ophthalmic Assistant
Mesa Vista Vision Clinic · Rio Rancho, NM
Jun, 2015 · May, 2017
Roomed and pre-tested 35–45 comprehensive and pediatric patients per day, recording visual acuity, pupils, motility, and lensometry.
Performed manifest refraction for routine exams under physician supervision, with 95% of glasses Rx dispensed without remakes.
Ran 15+ Humphrey 24-2 and 10-2 visual fields weekly with reliability indices within target for 92% of tests.
Assisted with A-scan biometry and IOLMaster measurements for 20+ cataract surgery evaluations per month.