Lead Journeyman Plumber
Harborline Mechanical Services · Boston, MA
Jun, 2021 · Present
Lead 2–4 apprentices on multi-unit renovations and new construction; average 12–15 fixtures per unit turnaround.
Complete 180+ service calls/year (water heaters, drain clearing, valve replacements) with 98% first-visit fix rate.
Cut callback rate 22% by standardizing pressure tests and photo documentation before closeout.
Journeyman Plumber
North End Plumbing Co. · Boston, MA
Mar, 2018 · May, 2021
Installed copper, PEX, and cast-iron systems for brownstone rehabs and restaurant fit-outs.
Passed 40+ municipal inspections on first attempt; zero stop-work orders in final 18 months.
Mentored 3 apprentices through MA journeyman exam prep.
Apprentice Plumber
Bay State Mechanical · Quincy, MA
Aug, 2015 · Feb, 2018
Supported rough-in and finish work on 60+ residential projects; learned blueprint reading and MA plumbing code.
Maintained van inventory; reduced missing-part delays on jobs by organizing weekly restocks.