Jamal Wright

• Led 45 associates across receiving, picking, packing, and shipping, raising on-time shipment rate from 92% to 98%. • Improved inventory accuracy to 99.6% by enforcing WMS cycle counts, root-cause reviews, and location audits. • Reduced pick-and-pack travel time 18% through slotting changes and standardized work instructions. • Delivered 240+ days without a recordable incident by coaching safety, forklift checks, and daily huddles.

• Supervised 28 warehouse employees and coordinated daily labor plans for 1.2M+ units annually. • Increased order accuracy 14% by redesigning staging lanes and coaching scan compliance. • Cut monthly overtime 11% while meeting 97%+ service-level targets through cross-training. • Partnered with transportation teams to resolve shipping exceptions and maintain 99% dock-to-stock visibility.

• Promoted to team lead after 12 months for dependable performance and strong peer coaching. • Trained 15 associates on RF scanners, pallet building, loading standards, and safe material handling. • Maintained 99%+ receiving accuracy while processing 350–500 cases per shift. • Supported quarterly inventory counts and cleared discrepancies worth more than $80K in product.

Coursework in warehouse management, logistics, inventory control, and occupational safety. OSHA-10 General Industry training completed.