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Wilhelmina Castellane-Boateng

Building Automation (HVAC Controls) Technician
Des Moines, IA, United States

Professional Summary

Building automation technician with 8 years of commercial HVAC and BAS experience across hospitals, office towers, K-12 campuses, and data centers in central Iowa. Programs, commissions, and troubleshoots Tridium Niagara N4, Johnson Controls Metasys, and Honeywell WEBs systems over BACnet MS/TP, BACnet/IP, and Modbus networks. Has delivered more than $410K in verified annual energy savings through sequence-of-operations rewrites, optimal start/stop, and demand-controlled ventilation. Known for clean graphics, disciplined point naming, and alarm strategies that cut nuisance calls and keep facility teams in control.

Employment History

BAS Technician II
Prairie Mechanical Services, Inc. · Des Moines, IA
Mar, 2021
Maintain and optimize 140+ commercial buildings (11.2M sq ft) on Tridium Niagara N4 and Johnson Controls Metasys, holding a 98.6% on-time PM completion rate across a 3-county service territory. Rewrote sequences of operation for 46 air handlers and 9 chiller plants (optimal start/stop, static pressure and supply-air reset), delivering $268K in verified annual energy savings. Led BACnet MS/TP-to-BACnet/IP migration of a 420-bed hospital campus — 2,900 points, 310 controllers — with zero unplanned downtime in surgical and isolation suites. Cut nuisance alarms 72% (from ~1,150 to 320 per month) by rebuilding alarm classes, priorities, and delays across 38 Niagara stations. Integrate Modbus RTU/TCP meters, VFDs, and boiler controllers into BAS front ends, adding sub-metering to 60+ sites for utility-rebate M&V reporting. Mentor 3 junior technicians and authored a 40-page point-naming and graphics standard now used on all company retrofit bids.
HVAC Controls Technician
Heartland Building Controls · West Des Moines, IA
Jun, 2018 · Feb, 2021
Installed, terminated, and commissioned 1,800+ DDC controllers (Honeywell WEBs/Spyder, JCI FEC/VMA) on 65 new-construction and retrofit projects. Programmed demand-controlled ventilation for 14 K-12 schools using CO2 sensing, reducing outside-air heating load 31% and saving $96K per year. Performed point-to-point checkout and functional performance testing for 22 LEED projects, closing 100% of commissioning issues before owner turnover. Built 250+ Niagara AX/N4 graphics and trend logs, giving facility teams real-time visibility into VAV, RTU, and hydronic performance.
HVAC Service Apprentice
Capital City Heating & Cooling · Des Moines, IA
May, 2016 · May, 2018
Completed 2,000+ hours of supervised service on rooftop units, split systems, boilers, and chillers up to 400 tons for commercial and light-industrial clients. Performed refrigerant recovery, charging, and leak checks on 300+ units in full EPA 608 compliance with zero recordkeeping findings on audit. Replaced 120+ thermostats, economizer actuators, and sensors, sparking the transition into controls and earning a sponsored DMACC tuition seat.

Education

Associate of Applied Science, HVAC/R Technology
Des Moines Area Community College (DMACC) · Ankeny, IA
Aug, 2016 · May, 2018
GPA 3.8/4.0 · Evening program completed while apprenticing full time.

Skills

Tridium Niagara N4 / AX
Johnson Controls Metasys
Honeywell WEBs & Spyder
BACnet MS/TP & BACnet/IP
Modbus RTU / TCP
Sequence of Operations Programming
Commissioning & Functional Testing
Energy Optimization & M&V
VAV, AHU, RTU & Chiller Plant Controls
Network Troubleshooting (IP, VPN, RS-485)
Wiring Diagrams & Electrical Troubleshooting
Alarm Management & Trend Analysis

Courses

EPA Section 608 Universal Certification
U.S. Environmental Protection Agency
Sep, 2016 · Sep, 2016
Tridium Niagara 4 Certified Technician (TCP N4)
Tridium, Inc.
Apr, 2019 · Apr, 2019
NATE Certification — Commercial Refrigeration & Air Distribution
North American Technician Excellence (NATE)
Oct, 2020