Lena Park

• Deliver prophylaxis, periodontal maintenance, and SRP for 10–12 patients daily across a 6-operatory group practice while keeping average chair turnover under 55 minutes. • Raised 6-month hygiene reappointment rate from 71% to 86% through same-day scheduling scripts and personalized risk-based recall intervals in Dentrix. • Improved periodontal case acceptance ~25% by pairing probing charts with intraoral photos and plain-language education before dentist handoff. • Administer local anesthesia and place topical desensitizers under MN RDH scope; support nitrous oxide monitoring on anxious adult and adolescent patients. • Mentored two new hygienists on ultrasonic technique, instrument sharpening, and CDC/OSHA infection-control audits; zero recordable exposure incidents on assigned chairs.

• Provided full adult and pediatric hygiene caseload (~9 patients/day) including fluoride varnish, sealants, and nutritional counseling for high-caries risk kids. • Converted film-heavy workflow to digital sensors and phosphor plates; cut retake rate ~30% and shortened FMX imaging time for busy mornings. • Built a perio maintenance track for Stage II–III patients; reduced bleeding-on-probing scores for 40+ enrolled patients over 12 months. • Coordinated with front desk on insurance pre-auths for SRP and fluoride; lowered same-day cancellations related to coverage confusion. • Maintained instrument cassettes, ultrasonic tips, and sterilization logs to audit-ready standards ahead of annual infection-control review.

• Completed comprehensive patient care in the UMN dental hygiene clinic under faculty supervision: assessment, care planning, scaling, polishing, and radiographs. • Supported community outreach screenings at Twin Cities schools and senior centers; provided oral-hygiene instruction and fluoride varnish clinics. • Documented treatment notes and perio charts in clinic EHR; practiced four-handed communication with dental students on co-treated cases. • Earned clinical competency sign-offs in pain management, radiographic technique, and periodontal instrumentation ahead of RDH licensure.