Junior UX Designer
Lumenpay · Austin, TX
Jun, 2024 · Present
Redesigned the mobile onboarding flow through 4 rounds of iterative testing, cutting drop-off 18% across iOS and Android.
Planned and ran 24 moderated usability sessions, translating findings into prioritized design fixes for 3 product squads.
Built 40+ reusable Figma components for the design system in partnership with front-end engineering, speeding handoff.
Led a WCAG 2.2 AA accessibility audit of the web app, logging and resolving 60+ issues with engineering.
Partnered with PMs on A/B tests for the card activation journey, lifting card activation 9% quarter over quarter.
UX Design Intern
CareBridge Health · Remote
Jan, 2023 · May, 2024
Redesigned the patient-portal appointment booking flow, reducing steps from 7 to 4 and cutting support tickets for scheduling.
Ran open and closed card-sorting studies with 30 participants to restructure portal navigation and labels.
Built clickable Figma prototypes for a clinician dashboard, validated with 8 nurses and physicians before development.
Synthesized interview and survey research into 3 personas and end-to-end journey maps adopted by the product team.
Student Designer
UT Austin Digital Media Lab · Austin, TX
Aug, 2021 · Dec, 2022
Designed wireframes and responsive web layouts for 6 campus department sites using a shared component library.
Produced event posters, social graphics, and motion assets for 20+ lab workshops and student showcases.
Facilitated weekly design critiques and documented visual guidelines for incoming student designers.