Senior HVAC Service Technician
Desert Peak Comfort Systems · Phoenix, AZ
Mar, 2021 · Present
Diagnose and repair 12–18 residential/light-commercial calls per week (split systems, package units, heat pumps, gas furnaces)
Cut average callback rate 22% by standardizing electrical checks and airflow verification before closing tickets
Mentor 2 junior techs on EPA recovery procedures, brazing, and safe refrigerant handling
Maintain van stock and weekly parts reconciliation; reduced emergency parts runs by ~30%
Handle after-hours emergency heat/cool failures for VIP commercial accounts
HVAC Install & Service Technician
Valley Air Solutions · Mesa, AZ
Jun, 2017 · Feb, 2021
Installed and commissioned 80+ residential systems (up to 5-ton) including duct modifications and thermostat programming
Performed seasonal maintenance agreements covering filter, coil clean, combustion analysis, and safety switch tests
Documented work orders in ServiceTitan with photos and clear next-step notes for office dispatch
Assisted lead installers on commercial RTU changeouts and refrigerant circuit charging
Apprentice HVAC Technician
Sunbelt Mechanical LLC · Tempe, AZ
Aug, 2015 · May, 2017
Shadowed journeyman techs on service and install; learned recovery, vacuum, and leak detection practices
Assisted with duct fabrication support, condensate drain clearances, and equipment pad leveling
Completed manufacturer training modules (Carrier, Trane) and earned EPA 608 Universal