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Victor Hale

Chief Operating Officer
Boston, MA, United States

Professional Summary

Chief operating officer with 15+ years leading multi-site operations, supply chain, and commercial execution for consumer and industrial businesses. Builds accountable teams, modernizes operating systems, and converts strategic priorities into durable margin growth, service reliability, and scalable customer value.

Employment History

Chief Operating Officer
Atlantic Harbor Industries · Boston, MA
2021 · Present
• Directed a 900-employee, multi-site operating model across manufacturing, distribution, and customer service; grew EBITDA 28% while maintaining 97% on-time delivery. • Launched a 24-month network redesign that consolidated suppliers and improved working capital by $18M without service disruption. • Built a weekly operating cadence and KPI architecture that cut decision cycle time 40% and lifted employee engagement 16 points. • Partnered with the CEO and board on annual planning, M&A integration, and enterprise risk management across a $420M portfolio.
VP of Operations
Meridian Consumer Brands · Providence, RI
2016 · 2021
• Managed end-to-end operations for a $260M branded portfolio spanning three plants, 11 distribution partners, and 1,200 retail doors; improved gross margin 6.2 points. • Reorganized planning, procurement, and customer fulfillment teams around S&OP, raising forecast accuracy from 68% to 91%. • Negotiated strategic 3PL and supplier agreements that reduced annual logistics spend $9.4M and improved inventory turns from 5.1 to 7.0. • Developed frontline leadership bench and safety program that lowered recordable incidents 31% and reduced regrettable attrition 22%.
Director of Supply Chain
Bay State Logistics Group · Worcester, MA
2011 · 2016
• Led strategic sourcing, demand planning, and transportation for a $140M regional logistics network serving 46 manufacturing customers. • Introduced supplier scorecards and category negotiations that delivered $7.8M in annualized savings while improving fill rate to 98.4%. • Implemented barcode scanning and slotting standards across two distribution centers, reducing order errors 44% and dock-to-stock time 35%. • Promoted cross-functional continuous improvement using Lean methods; delivered 18 projects with payback under 12 months.

Education

Master of Business Administration (MBA)
Boston University, Questrom School of Business · Boston, MA
2014 · 2016
Bachelor of Science in Industrial Engineering
Northeastern University · Boston, MA
2007 · 2011

Skills

Project Management Skills
Analytical Thinking Skills
Business Development
Interpersonal Communication Skills
Customer Relations

Courses

Certified Supply Chain Professional (CSCP)
ASCM · Boston, MA
Feb, 2018 · 2018