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Owen Briggs

Water Treatment Plant Operator
Milwaukee, WI, United States

Professional Summary

Municipal water treatment operator with more than ten years running surface-water plants that serve Milwaukee-area communities. Experienced in SCADA process control, chlorine and fluoride dosing, turbidity and residual monitoring, and Wisconsin DNR and EPA drinking-water compliance. Known for tight shift handoffs, safe confined-space and chemical handling, and preventative maintenance that keeps filters, pumps, and chemical feed systems online. Holds a Wisconsin DNR Waterworks Operator certificate and leads crews through sampling, reporting, and emergency response.

Employment History

Lead Operator
Milwaukee Metro Water Works · Milwaukee, WI
Mar, 2021 · Present
Lead a 6-person rotating crew on an 85 MGD surface-water plant, covering filtration, disinfection, and finished-water quality around the clock. Hold finished-water turbidity under 0.08 NTU and chlorine residual within 0.8–1.2 mg/L on 99.6% of hourly SCADA checks in 2025. Cut chemical-feed variance 18% by retuning chlorine and fluoride dosing loops and documenting seasonal setpoints. File monthly Wisconsin DNR operating reports and lead quarterly compliance walkthroughs with zero notices of noncompliance since 2022. Train operators on lockout/tagout, confined-space entry, and HAZWOPER response, completing 42 supervised sign-offs in 2024. Coordinate preventative maintenance on high-service pumps and filter backwash valves, reducing unplanned downtime 22%.
Water Treatment Operator
Lakeshore Utilities District · Oak Creek, WI
Jun, 2017 · Feb, 2021
Operated a 22 MGD conventional plant through coagulation, sedimentation, dual-media filtration, and gas-chlorine disinfection. Collected and logged more than 1,200 compliance samples a year for turbidity, pH, chlorine residual, fluoride, and bacteriological tests. Adjusted alum and polymer feed during storm-driven raw-water swings to keep filter effluent under 0.15 NTU. Completed confined-space entries for clearwell inspections and maintained SDS records for chlorine and fluoride systems. Cleared 95% of night and weekend SCADA process alarms inside the plant’s 15-minute response standard.
Operator Trainee / Assistant Operator
Fox River Municipal Plant · Waukesha, WI
Aug, 2014 · May, 2017
Assisted licensed operators with filter backwash, basin cleaning, and chemical unloading under direct supervision. Learned grab sampling, chain of custody, and bench tests for chlorine residual, pH, and alkalinity. Logged equipment rounds and supported lockout/tagout on low-service and sludge pumps during maintenance windows. Logged operator-in-training hours toward the Wisconsin DNR Waterworks Operator certificate.

Education

Associate of Applied Science, Water Quality Technology
Milwaukee Area Technical College · Milwaukee, WI
Aug, 2012 · May, 2014
Coursework in water chemistry, microbiology, treatment processes, and plant operations. Dean’s List, 2013–2014.

Skills

SCADA process control
Chlorine and fluoride dosing
Turbidity monitoring
EPA and Wisconsin DNR compliance
Preventative maintenance
Lockout/tagout
Water sampling and chain of custody
HAZWOPER and confined space entry

Courses

Wisconsin DNR Waterworks Operator Certificate, Grade 1
Wisconsin Department of Natural Resources · Wisconsin
Jun, 2018 · Present
Also current in HAZWOPER (40-hour) and Confined Space Entry. Plant Safety Recognition, Milwaukee Metro Water Works, 2023.