Chief Operating Officer
Front Range Health Partners · Denver, CO
Mar, 2019 · Present
Own operations for 14 hospitals, 62 clinics and $3.2B revenue, reporting to the CEO and board
Delivered $84M annual run-rate savings via supply-chain consolidation, labor-model redesign and shared services
Cut ED door-to-provider time 31% and raised HCAHPS top-box scores 12 points in 3 years
Led integration of two acquired hospital systems (2,100 staff) on time and 8% under budget
Sponsored a $140M Epic EHR consolidation across all sites with zero unplanned downtime at go-live
Senior Vice President, Operations
Mountain West Medical Group · Salt Lake City, UT
Jun, 2013 · Feb, 2019
Ran operations for 38 outpatient sites and 4 ambulatory surgery centers ($960M revenue)
Launched lean daily-management system that lifted OR utilization from 64% to 81%
Built a centralized scheduling and call center serving 1.1M patient contacts per year
Reduced agency nursing spend 46% through internal float pool and retention programs
Director of Operations
St. Brigid Regional Hospital · Omaha, NE
Aug, 2008 · May, 2013
Directed perioperative, imaging and lab operations for a 420-bed hospital
Implemented Six Sigma projects saving $11M and cutting lab turnaround 38%
Opened a $65M cardiovascular pavilion on schedule
Management Consultant, Healthcare Practice
Kearney & Lowell Advisory · Chicago, IL
Jul, 2004 · Jul, 2008
Led operational turnarounds for 12 health-system clients
Built cost-benchmarking models adopted firm-wide