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Owen Briggs

HVAC Technician
Phoenix, AZ, United States

Professional Summary

EPA 608-certified HVAC technician with 6+ years installing, diagnosing, and servicing residential and light-commercial systems across the Phoenix metro. Strong on heat pumps, package units, and same-day emergency calls in extreme summer heat. Known for clean installs, clear homeowner communication, and keeping trucks stocked for first-visit fixes.

Employment History

HVAC Technician
Desert Peak Heating & Cooling · Phoenix, AZ
Mar, 2021 · Present
Diagnose and repair split systems, heat pumps, and rooftop package units for 8–12 service calls per day in peak season Lead new-install crews on 2–4 ton residential replacements; average install completion under one day with code-compliant duct transitions Cut callback rate ~18% by standardizing charging procedures and documenting static-pressure readings on every call Mentor two apprentices on brazing, vacuum pull-down, and safe recovery practices in 115°F attic conditions
HVAC Installer / Service Tech
Valley Comfort Mechanical · Tempe, AZ
Jun, 2018 · Feb, 2021
Installed and commissioned 150+ residential systems (air handlers, condensers, smart thermostats) Performed seasonal maintenance contracts covering filter, coil, drain, and airflow checks for 200+ accounts Coordinated with electricians and sheet-metal fabricators on multi-trade new-construction punch lists
Apprentice HVAC Technician
Sunbelt Home Services · Mesa, AZ
Aug, 2016 · May, 2018
Assisted journeymen on diagnostics, refrigerant recovery, and equipment changeouts Maintained van inventory and parts logs; reduced stockouts on common capacitors and contactors Completed manufacturer trainings on Carrier and Trane light-commercial lines

Education

AAS, HVAC/R Technology
GateWay Community College · Phoenix, AZ
2014 · 2016
HVAC/R systems, electrical troubleshooting, refrigeration fundamentals, and safe installation practices
EPA Section 608 Universal Certification
EPA Certification · Phoenix, AZ
2016 · 2016
Universal certification for refrigerant handling, recovery, and safe HVAC/R service
OSHA 10 Construction
OSHA Outreach Training Program · Phoenix, AZ
2017 · 2017
Construction safety fundamentals, hazard recognition, and jobsite best practices

Skills

Residential & light-commercial HVAC
Heat pumps
Package RTUs
EPA 608 Universal; brazing & recovery; airflow/static pressure; smart thermostats; emergency service; customer communication; apprentice mentoring; Carrier/Trane/Lennox familiarity