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Talitha Braxton-Nkrumah

Geothermal Heat Pump Technician
Missoula, MT, United States

Professional Summary

EPA 608-certified geothermal heat pump technician with 7 years installing, commissioning, and servicing closed-loop ground-source systems across western Montana. I trench and fuse HDPE loops, set water-to-air and water-to-water units, balance flow centers, and diagnose low-BTU complaints in mountain-climate homes and light commercial buildings. Comfortable leading a 2-person install crew and training apprentices on fusion, flush carts, and antifreeze charging.

Employment History

Lead Geothermal Technician
Big Sky GeoComfort · Missoula, MT
Apr, 2021 · Present
Install 35–45 closed-loop geothermal systems per year for residential and light commercial clients in Missoula, Ravalli, and Lake Counties. Design and fuse HDPE vertical and horizontal loop fields; complete pressure tests and flush/purge cycles to manufacturer specs before unit startup. Commission water-to-air and water-to-water heat pumps from 2–6 ton, including flow-center setup, desuperheater piping, and thermostat programming. Diagnose low-capacity and short-cycling calls; cut average service callback rate 22% by standardizing antifreeze mix checks and filter-drier replacements. Lead a 2-person install crew through peak seasons; schedule trenchers, drillers, and material deliveries to keep jobs on a 3–5 day cycle. Train 3 apprentices on socket and butt fusion, manifold setups, and safe excavation near utilities. Produce as-built loop maps and startup reports for utility rebates and home-performance programs within 48 hours of commissioning. Maintain EPA 608 Universal and Montana HVAC contractor practices; zero lost-time injuries on my crew in the last 28 months.
Geothermal Installer
Northwest Earth Energy · Kalispell, MT
Jun, 2018 · Mar, 2021
Helped install conventional air-source heat pumps and furnaces while rotating onto early geothermal jobs. Learned brazing, electrical whip connections, and refrigerant recovery under a journeyman. Completed EPA 608 Type II and Universal certifications.
HVAC Apprentice
Bitterroot Mechanical · Hamilton, MT
May, 2016 · May, 2018
Assisted on 60+ residential geothermal installs, specializing in horizontal slinky loops and pond loops in Flathead County. Operated trenchers and mini-excavators; staged fusion equipment and HDPE pipe for multi-day digs. Flushed, purged, and charged systems; Helped install conventional air-source heat pumps and furnaces while rotating onto early geothermal jobs. Learned brazing, electrical whip connections, and refrigerant recovery under a journeyman. Completed EPA 608 Type II and Universal certifications.recorded glycol percentages and static pressures for warranty packets. Supported annual maintenance routes covering 120+ existing GSHP customers, including coil cleaning and circulating-pump swaps. Earned IGSHPA Accredited Installer credential while on staff.

Education

A.A.S., Heating, Ventilation & Air Conditioning
Montana State University Northern · Havre, MT
Aug, 2014 · May, 2016
Coursework in refrigeration cycles, heat pump systems, HVAC electrical controls, load calculations, and piping fundamentals; capstone on ground-source heat pump sizing for cold climates.

Skills

Closed-loop geothermal install
HDPE socket and butt fusion
Vertical and horizontal loop fields
Flush cart purge and charge
Flow center balancing
Water-to-air and water-to-water heat pumps
Antifreeze mix and freeze protection
Trencher and mini-excavator staging
Startup commissioning
Service diagnostics
As-built loop mapping
Utility rebate documentation
Apprentice training
EPA 608 practices
Montana mountain-climate installs

Courses

IGSHPA Accredited Installer
International Ground Source Heat Pump Association
Sep, 2019 · Sep, 2019
EPA Section 608 Universal
ESCO Institute
Mar, 2017 · Mar, 2017
NATE Heat Pump Service
North American Technician Excellence
Oct, 2020 · Oct, 2020