Augustina Pemberton-Ndlovu

Journeyman Elevator Mechanic (IUEC Local 2)

Chicago, IL, United States

Professional Summary

Licensed journeyman elevator mechanic and IUEC Local 2 member with 13+ years in vertical transportation and electrical maintenance across Chicago high-rise, healthcare and transit properties. Installs, modernizes and services traction, hydraulic and machine-room-less (MRL) elevators and escalators to ASME A17.1/CSA B44 and Chicago Building Code. Led 14 modernization projects totaling $9.6M, cut callbacks on a 212-unit maintenance portfolio by 38%, and has logged 26,000+ hours with zero OSHA recordable incidents. QEI-certified, known for clean code inspections, precise troubleshooting of controllers and drives, and mentoring apprentices.

Employment History

Journeyman Elevator Mechanic

Lakeshore Vertical Transportation Co. · Chicago, IL

Mar, 2019 · Present

Lead mechanic on 14 modernization projects ($9.6M combined) across Loop high-rises, replacing relay logic with microprocessor controllers and regenerative VVVF drives on 41 traction units. Installed 18 new machine-room-less (MRL) and 9 holeless hydraulic elevators on schedule, passing 100% of City of Chicago acceptance inspections on first attempt. Run a 212-unit preventive maintenance route (hospitals, CTA stations, residential towers); reduced callbacks 38% and average entrapment response time from 52 to 31 minutes. Perform Category 1 and Category 5 tests, governor and safety tests, and buffer tests per ASME A17.1/CSA B44, maintaining zero code violations across 3 annual audit cycles. Mentor 6 IUEC apprentices on wiring diagrams, hoistway safety and lockout/tagout; 26,000+ hours worked with zero OSHA recordable incidents.

Elevator Mechanic Apprentice (IUEC Local 2)

Midwest Lift & Escalator Services · Chicago, IL

Jun, 2015 · Feb, 2019

Completed 4-year NEIEP apprenticeship while supporting installation of 32 traction and hydraulic elevators and 12 escalators on commercial and transit projects. Assisted modernization of 22 hydraulic units, replacing jacks, power units and valve packages and cutting oil-related service calls by 45%. Rigged and set machines, rails and car slings for 3 high-rise towers (up to 58 floors) with zero dropped-object or rigging incidents. Maintained detailed maintenance control program (MCP) logs for 90+ units, supporting a 100% pass rate on state QEI inspections. Recognized as Apprentice of the Year (2018) for troubleshooting accuracy and jobsite safety leadership.

Maintenance Electrician Helper

Northbridge Facilities Group · Evanston, IL

Aug, 2012 · May, 2015

Supported licensed electricians maintaining 1.4M sq ft of commercial and university facilities, including motor control centers, lighting and emergency power. Assisted with 480V panel upgrades and 60+ motor replacements, helping lower unplanned equipment downtime by 22%. Performed quarterly generator load tests and emergency lighting inspections for 14 buildings in compliance with NFPA 70 and NFPA 110. Kept work-order completion above 96% on a CMMS backlog of 300+ monthly tickets while maintaining a clean safety record.

Education

Elevator Mechanic Apprenticeship Certificate (NEIEP)

National Elevator Industry Educational Program / IUEC Local 2 JATC · Chicago, IL

Jun, 2015 · Feb, 2019

4-year program: 576 classroom hours and 8,000 on-the-job hours covering electrical theory, hydraulics, traction systems, controllers, and ASME A17.1 code; graduated with 96% average.

Basic Certificate, Electrical Construction & Maintenance

Harold Washington College (City Colleges of Chicago) · Chicago, IL

Aug, 2011 · May, 2013

Coursework in AC/DC circuits, motor controls, PLC fundamentals and the National Electrical Code; Dean’s List 3 terms.

High School Diploma, Career & Technical Education

Lane Tech College Prep High School · Chicago, IL

Sep, 2007 · Jun, 2011

Skills

Traction & MRL Elevator Installation

Hydraulic Elevator Modernization

Microprocessor Controllers & VVVF Drives

ASME A17.1 / CSA B44 Code Compliance

Preventive Maintenance (MCP)

Electrical Troubleshooting & Schematics

Escalator Repair & Adjustment

Rigging & Hoistway Safety

Category 1 & 5 Testing

Lockout/Tagout & Fall Protection

Courses

Illinois Elevator Mechanic License

Illinois Office of the State Fire Marshal

Mar, 2019

Qualified Elevator Inspector (QEI-1)

NAEC / ASME QEI Program

Oct, 2023

OSHA 30-Hour Construction Safety

OSHA Outreach Training Program

Apr, 2020

NFPA 70E Electrical Safety in the Workplace

National Fire Protection Association

Jan, 2024