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Oberon Quilter-Sarpong

Fire Alarm Technician (NICET II)
Knoxville, TN, United States

Professional Summary

NICET Level II fire alarm technician with 8 years installing, programming, inspecting, and servicing addressable and conventional fire detection systems for hospitals, schools, warehouses, and multi-family housing across East Tennessee. I lay out device maps from NFPA 72 drawings, pull and terminate fire-rated cable, commission panels, and clear AHJ punch lists so buildings open on schedule. Known for clean documentation, calm customer communication during impairments, and a zero false-alarm spike record on systems I commission.

Employment History

Lead Fire Alarm Technician
Appalachian Life Safety Systems · Knoxville, TN
Apr, 2021 · Present
Lead 2–4 person crews installing addressable fire alarm systems (Notifier, EST, Silent Knight) on commercial and institutional projects totaling 40+ buildings per year. Program FACPs, SLC loops, notification appliance circuits, and elevator recall; cut average commissioning time by 1.5 days through pre-tested device maps and labeled risers. Perform semi-annual and annual inspections per NFPA 72; keep digital inspection reports that passed every AHJ audit in 2024–2025 with no deficiencies attributed to our work. Coordinate impairments and fire watches with facility managers and Knoxville Fire Department; restore systems within shift targets after after-hours service calls. Mentored 5 apprentices on cable pulling, device placement, and panel programming; 3 earned NICET Level I under my supervision. Troubleshoot ground faults, NAC overloads, and network communication failures; reduced callback rate on new installs from 12% to under 3%.
Fire Alarm Installer / Service Tech
Smoky Mountain Fire Protection · Knoxville, TN
Jun, 2017 · Mar, 2021
Installed smoke detectors, heat detectors, pull stations, horns/strobes, and duct detectors on new construction and retrofit jobs across Knox, Blount, and Sevier counties. Pulled FPLP/FPLR cable, terminated modules, and assisted with panel startups under a lead NICET technician. Responded to service tickets for trouble signals and false alarms; documented device replacements and battery tests in the shop CMMS. Supported sprinkler monitoring tie-ins and elevator shunt-trip interfaces on mixed life-safety packages.
Apprentice Electrician (Fire Alarm Track)
Tennessee Valley Electrical JATC / partner shops · Knoxville, TN
Aug, 2014 · May, 2017
Completed classroom and OJT hours toward electrical apprenticeship with a focus on low-voltage fire alarm and life-safety systems. Learned conduit bending, wire pulling, lockout/tagout, and jobsite safety while assisting journeymen on commercial builds.

Education

A.A.S. Electrical Engineering Technology
Pellissippi State Community College · Knoxville, TN
Aug, 2015 · May, 2017
Coursework: AC/DC Circuits, Digital Electronics, Building Systems, Codes and Standards, Computer Programming for Technicians

Skills

NFPA 72 inspection and testing
Addressable FACP programming (Notifier, EST, Silent Knight)
SLC and NAC design basics
Device mapping and as-builts
Fire-rated cable installation
Elevator recall and shunt-trip interfaces
Impairment and fire-watch procedures
AHJ coordination
Customer service during outages
Apprentice mentoring
Multimeter and megger troubleshooting
Blueprint and riser reading

Courses

NICET Level II — Fire Alarm Systems
NICET Level I — Fire Alarm Systems
OSHA 30-Hour Construction
NFPA 72 Inspection & Testing Seminar
CPR/First Aid/AED
Aerial Lift Operator Certification