Mateo Cruz

• Deliver comprehensive preventive, periodontal, and radiographic care for 18–22 patients per day while maintaining a calm, patient-centered chairside experience. • Reduced overdue recall appointments by 24% through customized hygiene education, risk-based scheduling, and proactive follow-up with families. • Perform periodontal charting, digital X-rays, sealant placement, fluoride treatments, and intraoral cancer screenings in accordance with Texas regulations. • Partner with four dentists to identify treatment needs, improve case acceptance, and document accurate findings in Dentrix with 98% chart completeness. • Mentor two new clinical team members on infection control, operatory turnover, ergonomic instrumentation, and OSHA-compliant workflows.

• Provided preventive hygiene services for 14–18 adult and pediatric patients daily, including periodontal maintenance, prophylaxis, sealants, and fluoride varnish. • Increased six-month recall completion by 19% by explaining home-care routines in plain language and coordinating reminders with the front office. • Completed comprehensive periodontal charting, intraoral imaging, medical-history reviews, and risk assessments; escalated findings promptly to dentists. • Supported a same-day dentistry model by preparing operatories efficiently and maintaining strict sterilization, surface-disinfection, and instrument-tracking standards. • Built strong rapport with anxious patients through motivational interviewing and individualized comfort measures, contributing to consistently positive patient feedback.

• Delivered foundational preventive care and oral-health coaching to 12–16 patients daily in a family-focused practice serving children, adults, and older adults. • Conducted periodontal screenings, bitewing and full-mouth radiographs, fluoride applications, sealants, and detailed medical-history updates. • Helped standardize room setup and instrument processing, cutting average operatory turnover time by 15% while meeting infection-prevention requirements. • Collaborated with dentists on periodontal referrals and treatment planning; documented clear, actionable clinical notes in Eaglesoft. • Recognized by practice leadership for dependable scheduling support, compassionate communication, and patient education that improved home-care adherence.

Dean’s List, 2018–2019; graduated with honors. Completed 600+ supervised clinical hours in periodontics, pediatric hygiene, radiography, and community oral-health education. Texas Board of Dental Examiners licensure preparation and CPR/BLS clinical training completed.

Active Texas Registered Dental Hygienist credential; current CPR/BLS provider certification. Ongoing continuing education in periodontal maintenance, pediatric fluoride protocols, radiographic safety, medical emergencies, HIPAA, and OSHA infection prevention.